Terms of Service

Last updated: 23 September 2026

Access

Meridian is an invitation based business service. Only authorised users may access a Meridian workspace. Users are responsible for protecting their account credentials.

Permitted use

Meridian must be used lawfully and for legitimate business purposes. Users must not interfere with the service or attempt to access another organisation’s information.

Customer data

Customers remain responsible for, and retain ownership of, the business information they provide or connect. Meridian processes that information only to provide the service.

Connected services

Customers may choose to connect supported external services. Those services remain subject to their own terms and policies.

Analytics and forecasts

Meridian analytics and forecasts are decision support tools based on the information available to them. They are not guarantees of future business performance.

AI

AI assistance is optional. It may help users understand information already in Meridian, but it does not replace the underlying business data or professional judgement.

Availability

Meridian aims to provide a reliable service. Uninterrupted availability cannot be guaranteed.

Suspension and termination

Access may be suspended or ended because of misuse, security concerns, violation of these terms, or the end of the customer relationship.

Changes and contact

Meridian may update the service and these terms when necessary. Questions should be submitted through the Meridian Contact us form.